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Claims Handler

  • Location

    Bolton, Greater Manchester

  • Sector:

    Office Services

  • Job type:


  • Salary:

    £18000 - £22000 per annum

  • Contact:

    Sharon Walsh

  • Contact email:


  • Job ref:


  • Published:

    about 1 year ago

  • Expiry date:


  • Startdate:


  • Consultant:


Are you an experienced Claims Handler or have transferable skills? Do you want to work for an established and growing company who really do value their employees? Are you from a debt management/financial background? Working for the market leaders in their field, you will be part of an established and welcoming successful team. You will also work in bright modern offices who provide free on site parking along with career opportunities.

The role:

  • As a Claims Handler you will be experienced in building strong customer relationships
  • Settling/declining claims under delegated authority
  • Adhere to customer quality standards and service level agreements
  • Auditing surveyor reports
  • Communicating with customers and insurer clients over the telephone, email and in writing
  • Managing third party companies, such as Building Networks, Drying/Restoration suppliers and flooring suppliers, driving claims to settlement.
  • Updating and creating building repair schedules using our in-house schedule of rates

About you:

  • Demonstrate great communication and organisation skills
  • Deliver outstanding customer service
  • Computer literate
  • Able to work in a fast paced target driven environment
  • Positive attitude and a strong team player
  • Able to meet tight deadlines

Working a 40 hour week, free on site parking, 20 days holiday, full training and career opportunities, fabulous working environment