£17500 - £18000 per annum
ANP - Ross_1592574443
about 2 months ago
JOB DESCRIPTION - CUSTOMER SERVICE CO-ORDINATOR
Are you a Customer Service advisor looking for a new opportunity with a modern forward thinking company who have a fantastic office environment?
This company has excellent employee benefits and goes the extra mile to reward their team.
The salary for this role from £17,500 - £18,000.
The main purpose of this role is to support the customer in all areas from initial enquiry stage to purchase.
Duties will include:
- Dealing with customer enquiries
- Providing product advice
- Sales order processing
- Data entry
- Using the in-house CRM system
- Working on Sage
- Complaint handling and resolution
The ideal candidate will have some/all of the following:
- Experience using Sage
- Experience using excel
- Experience using a CRM/Ticketing system