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Customer Service Advisor

  • Location

    Rossendale, Lancashire

  • Sector:

    Office Services

  • Job type:

    Permanent

  • Salary:

    £17500 - £18000 per annum

  • Contact:

    Tia Chetram

  • Contact email:

    applications@mpeople-recruitment.com

  • Job ref:

    ANP - Ross_1592574443

  • Published:

    4 months ago

  • Duration:

    Permanent

  • Expiry date:

    2020-07-19

  • Startdate:

    ASAP

  • Consultant:

    #

JOB DESCRIPTION - CUSTOMER SERVICE CO-ORDINATOR

Rossendale

Are you a Customer Service advisor looking for a new opportunity with a modern forward thinking company who have a fantastic office environment?

This company has excellent employee benefits and goes the extra mile to reward their team.

The salary for this role from £17,500 - £18,000.

The main purpose of this role is to support the customer in all areas from initial enquiry stage to purchase.

Duties will include:

  • Dealing with customer enquiries
  • Providing product advice
  • Sales order processing
  • Data entry
  • Using the in-house CRM system
  • Working on Sage
  • Complaint handling and resolution

The ideal candidate will have some/all of the following:

  • Experience using Sage
  • Experience using excel
  • Experience using a CRM/Ticketing system