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Customer Service Advisor (Afternoon / evening shift)

  • Location

    Huddersfield, West Yorkshire

  • Sector:

    Office Services

  • Job type:

    Permanent

  • Salary:

    £18000 - £18137 per annum

  • Contact:

    Tia Chetram

  • Contact email:

    applications@mpeople-recruitment.com

  • Job ref:

    pr/cs/hu_1595424767

  • Published:

    about 2 months ago

  • Expiry date:

    2020-08-21

  • Startdate:

    27th July

  • Consultant:

    #

We are currently recruiting for an expanding organisation based on the outskirts of Huddersfield who are currently looking for 2 customer service advisors to join the team.

Shift pattern: Sunday to Thursday 1.30pm to 10.00pm

Previous call centre experience is required

Duties:

  • Dealing with inbound enquiries
  • Providing customers with product information
  • Entering detailed customer orders
  • Processing orders to pass through to production
  • Liaising with customers regarding delivery dates
  • Generating order confirmations and emailing to the customer
  • Dealing with customer complaints
  • Chasing up deliveries should there be any delays
  • Arranging returns
  • Liaising with customers via live chat

Should you have all the relevant experience above please submit your CV for considersation.

Please not that Mpeople can not always respond to all applicants due to the high volumes of CV's received on a daily basis. Should you not receive a response within 5 days please accept this as not been successful. Mpeople wish you all the best in your job search