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Customer Service Advisor - Emails

  • Location

    Morley, West Yorkshire

  • Sector:

    Key Accounts

  • Job type:

    Temporary

  • Salary:

    Up to £9.44 per hour + parking, subsidized canteen

  • Contact:

    Donna Asquith

  • Contact email:

    yorkshire@mpeople-recruitment.com

  • Job ref:

    YS7837_1583926346

  • Published:

    24 days ago

  • Expiry date:

    2020-04-10

  • Startdate:

    ASAP

  • Consultant:

    Donna Asquith

Are you a passionate, dedicated individual with a desire to provide a service to customers that is of the highest standard? Do you hold experience of working in a busy team that have allowed you to exhaust your skill set of multi-tasking and taking it in your stride? Brilliant - you may be the person we need!

Our client is a large, global leader who have a desire to ensure that each customer and colleague feel valued and appreciated. A role has become available which plays a key part in their Morley branch within their Service Team. The role is perfectly suited to someone in higher education. The role is working Monday to Friday between 4:30pm till 10:00pm

Part Time working hours Monday to Friday between 4:30pm till 10:00pm.

Benefits

  • Pay rate £9.44 per hour
  • Free on-site parking
  • Experience of working for a large global business

Responsibilities within this role will include:

  • Handling customer complaints and queries in regards to customers online orders via written means
  • Handling large volumes of emails this will include queries and complaints and being able to adapt to each customer.
  • Dealing with external queries.

To be successful within this role you will need to have the following skill set and attributes:

  • Excellent written communication skills.
  • Ability to adapt and relate to each individual customer.
  • Able to work under pressure.
  • Ability to make effective choices to serve the customer.
  • Previous customer service experience desirable.

If you believe you can add value to this team, and can demonstrate sound knowledge and skill set as required, then please apply online and we will be in touch with you in due course.