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First Response / Customer Service Adviser

  • Location

    Bolton, Greater Manchester

  • Sector:

    Office Services

  • Job type:

    Permanent

  • Salary:

    £12000 - £17077 per annum

  • Contact:

    Sharon Walsh

  • Contact email:

    sharon@mpeople-recruitment.com

  • Job ref:

    gps005_1567497031

  • Published:

    3 months ago

  • Expiry date:

    2019-10-03

  • Startdate:

    ASAP

  • Consultant:

    #

Due to our commitment to our customers and staff we are expanding in the UK market and are looking for a self-driven and confident First Response Admin / Customer Service Adviser to join our vibrant call centre operation.

First Response Admin / Customer Service Adviser Responsibilities:

  • Administer low value building claims on behalf of UK insurers
  • Data input and checking of claims to web based claims management system
  • Scanning of insurance documents and upload to the claims management system
  • Insurance policy mail preparation
  • Inbound call response
  • Outbound calls to customers scheduling surveyor appointment

First Response Admin / Customer Service Adviser Skills & Experience:

  • Experience in a customer service role
  • Strong written and verbal communication skills
  • Educated to GCSE standard A-C English, Maths and / or IT as a minimum

What we offer:

  • £12,000 to £15,000 depending on experience
  • Company bonus scheme
  • Contributory pension
  • 20 holiday plus bank holidays

If you have the skills we require and thrive in a fast paced target driven environment please apply now.

We are an equal opportunities employer and welcome application from all sections of the community. This post is subject to the Disclosure & Barring Service checking process.

Job Types: Full-time, Permanent

Salary: £12,000.00 to £17,077.00 /year