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Head of Aftermarket Service UK

  • Location

    Elland, West Yorkshire

  • Sector:

    Office Services

  • Job type:

    Permanent

  • Salary:

    £45000 - £50000 per annum

  • Contact:

    Tia Chetram

  • Contact email:

    northwest@mpeople-recruitment.com

  • Job ref:

    lh/el/has_1589195487

  • Published:

    14 days ago

  • Expiry date:

    2020-06-10

  • Startdate:

    ASAP

  • Consultant:

    Tia Chetram

Head of Aftermarket Service UK
Up to £50,000
Bonus (£5k p/a), Company vehicle, pension: 6% employer, 5% employee, 28 days holiday (including statutory), death in service 3x annual salary

Location: Elland, Halifax

We are currently recruiting for a thriving organisation based in Elland who are looking to appoint a Head of Aftermarket Service UK. This is an excellent opportunity for someone to take the lead within the department and mould the team to deliver excellent customer service whilst driving operations to efficient / effective. The company offer excellent career progression, competitive salary with leading company benefits.

Job Purpose:

Overall responsibility for the Service Operation within the business with high level accountability for:

  • Customer Service, Technical Support, Compliance and unit availability
  • Operational efficiency and effectiveness through recruitment and management of available resources
  • Profitability and margin generation
  • Responsibility for the management, recruitment, development and welfare of Service staff to include Regional Controllers, Service administration, Technical Support and Field Service Staff / Technicians.


Education and Training

Essential:

  • HGV / Specialist vehicle product knowledge
  • IT literacy
  • Aftermarket business and financial acumen
  • Aftermarket experience and understanding

Desirable:

  • Management qualification
  • IOSHH
  • CPC
  • ISO 9001/14001

Knowledge

  • Management, knowledge and experience gained in an Aftermarket, automotive environment.

Please note that Mpeople can not always respond to all applicants due to high volumes of CV's received on a daily basis. Should you not receive a response with in 5 working days please accept this as not been successful. Mpeople wish you all the best in your job search.