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Technical Scheduler

  • Location: Halifax
  • Job Type: Permanent
  • Consultant: Paul Rowlands
  • Sector: Office Services
  • Salary: £22,000 - £25,000
  • Email: paul@mpeople-recruitment.com
  • Benefits:
  • Posted: 2 months ago

An excellent opportunity has become available to work for a leading organisation based in the Oldham area. Our client is looking for someone from a technical / automotive background that can support the scheduling function for the business, coordinate the engineers whilst providing quotes and technical support to customers.

  • The role entailsco-ordinating technical field service-related operations for a company involved with capital equipment. The ideal candidate would be an individual who is already working in a service orientated environment supporting customers incoming calls for information and queries regarding vehicle repairs and then preparing quotations, scheduling repairs, and managing these through.
  • A sound working knowledge of vehicles is necessary therefore a level 2 or 3 NVQ in mechanics or vehicle repair is very important. An auto mechanical/electrical bias would be beneficial. The candidate must hold a vehicle technician level 2/3 NVQ qualification or equivalent. You must possess a good telephone manner, in order to use your technical expertise to support and deliver top levels of customer service to customers.
  • Ensure that CRM is constantly updated with issues, actions, WIP.
  • Be aware of EHS regulations and updates, cascading these down to the field engineers (including sub-contractors) and ensuring compliance.
  • Prepare and issue RAMs for field work (some exposure i.e. a H&S certification) is desirable.
  • Experience of working in a small team
  • Track record of working as an electrical and/or vehicle technician within an automotive workshop or automotive OE environment.
  • An understanding of vehicle electrical systems.
  • Ability to plan, organise & control time efficiently & profitably.
  • Flexible, enthusiastic and self-motivated with good communication skills.

Please not that Mpeople can not always respond to all applicants due to the high volumes of CV's received on a daily basis. Should you not receive a response within 5 working days please accept this as not been successful. Mpeople wish you all the best in your job search.


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